Privacy Policy
Last Updated: February 4, 2025
1. Introduction
Direct Unlocker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile device unlocking services.
2. Information We Collect
Information You Provide
- Name and contact information (email, phone)
- Username and password
- Payment details (processed securely)
- IMEI numbers and device information
- Order history and transactions
Information Collected Automatically
- IP address and browser type
- Access times and pages viewed
- Device information and operating system
- Cookies and usage data
3. How We Use Your Information
- Process and fulfill your unlocking orders
- Communicate order status and updates
- Provide customer support
- Maintain your digital wallet
- Improve our services and user experience
- Comply with legal obligations
4. Data Sharing
We may share your information with:
- Payment processors for transactions
- Email service providers for communications
- Hosting and infrastructure providers
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies
- Essential cookies for authentication
- Analytics cookies to improve our Service
- Preference cookies to remember your settings
You can control cookies through your browser settings.
7. Your Rights
- Request a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your data
- Withdraw consent where applicable
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact our support team.